REDO
Free Return Label for Exchanges or Store Credit (Excluding Final Sale) & Package Protection
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Returns & Exchanges
Need to return or exchange an item? No worries—our process is simple with our Re:do integration! Just visit our return portal to get started.
- Return Window: You have 30 days from your purchase date to submit a return for store credit or exchange. After 30 days, we cannot accept returns. Please note: We do not issue refunds. We are happy to help with fit advice and/or trying to restock what you need if you send us an email!
- Item Condition: Items must be in the same condition you received them, with ALL tags attached. Items that smell of smoke, have pet hair, or appear worn/used will not be accepted. Such items will be sent back at the buyer’s expense or donated.
- Required Process: Please do not send items back without opening a return request in the portal.
Exchanges:
- You can select an exchange option directly in the portal. Instant exchanges are available so you can get your replacement faster. A valid card must be placed on file; it will only be charged if your original return is not mailed within 7 days.
- Once we receive your return, we cover the cost of shipping your exchanged item(s) back to you.
- If you’re exchanging the same style and a price difference shows, please complete the exchange and then email us so we can adjust it.
Returns with Coupons:
- If you used a coupon code on your order and choose store credit, the coupon cannot be re-issued. However, discounts will still apply to exchanges.
Important Notes:
- Sale items are final sale and cannot be returned or exchanged.
- Abuse of our return & exchange policy, fraudulent claims, or harassment will result in future orders being canceled.
Didn’t check out with Checkout+ to get a free return label?
You can still return through the portal. You’ll simply purchase a discounted return label there. Once a label is created, you have 14 days to mail your package.
Replacements
We only offer replacements for items that arrive damaged. To request an exchange, please open a claim in the return portal. Once we verify the issue, we’ll email you a return label. If the exact item is no longer available, we’ll issue a store credit instead.
Cancellations
- Order cancellations must be requested within 1 hour of purchase.
- A 10% fee will apply to cover non-refundable processing costs on our end (e.g., Checkout+ fees, credit card transaction fees, etc.).
- If you accidentally selected the wrong style or size, your order can be edited instead—just email us within the first hour.
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- 5 stars: 19 (86%)
- 4 stars: 0 (0%)
- 3 stars: 1 (5%)
- 2 stars: 0 (0%)
- 1 star: 2 (9%)
Really like all the items I purchased!
I can’t believe you cannot get a refund so tried to choose different jeans none in my size that I would purchase so stuck with these I would not recommend you
How much better can it get if you need to return your item for whatever the reason. Free return and package protection. That covers all your basis for a beautiful and easy return or exchange!!!!!!
Free Return Label for Exchanges or Store Credit (Excluding Final Sale) & Package Protection
Free Return Label for Exchanges or Store Credit (Excluding Final Sale) & Package Protection
Like the pants but im 5’6 and these pants are sitting well below my ankle. Too long
AMAZING! I love these jeans! They hug just the right areas, they are long enough (I'm 6'2") I recommend these over and over
I just received my second pair. The best jeans ever! I am in love with them.
It fits perfect, and love the length. Judy blue for the WIN !
My most favorite pair of jeans! Theyre a little long on me but nothing rolling them up wont fix!
Grwat jeans, great fit, love them
Way too big!
I love the JB leopard jeans! Shipment was fast!
Great jeans! Great price! Will shop again.
Perfect jeans! So soft and comfortable
Love these jeans!! So cute and comfy!!
I ordered 2 pairs of Judy Blue deniums. The service was great, the price was great and I will only order from SS and W in the future!!!! Thank you MUCH!!!
Great jeans, great customer service.
I ordered some Distressed Dad Jeans which I always order Wide Leg but thought I'd try something different cause there so Cute, Well got them and they are Super Cute just not on me so did a Return for a Exchange it was so Easy to do and mailed them back and my Exchange are on there way....Love how easy it is to Order & the Fast Shipping plus the Returning is just as Simple....Highly Recommend this Company....Thank U so much will be Shopping for more 😊
These jeans fit like a dream. They are my first pair of Judy Blues and no lie and with no shame I wore them probably 5 times without washing and every time they fit like just washed jeans. The best part is they are so comfortable I could probably do low intensity yoga they are so flexible. The wash of these ones are exquisite I intentionally went searching for them. Ordering through this boutique took about a week which wasn’t bad. No complaints here.
The best Jean!!! I’m so happy to splurge and I need a couple more!
It’s a great idea for small businesses.