FREQUENTLY ASKED QUESTIONS
AVAILABILITY
- What I want shows out of stock. Will you be getting anymore? Please use the back in stock notification feature to be notified of restocks. If the variant is gone, we will likely not restock.
SHIPPING
- If I place an order, how quickly will it ship? We strive to get our orders out the door between same to next business day. We are a small business, family operated and events do arise that we miss that deadline.
- Why is my order arriving in separate packages? We carry everything in the warehouse except for titles ending in "Exclusive." Therefore, if you add one of those products to your order, it will ship separately from another warehouse. We use other warehouses to supplement for styles/sizes we are out of stock and to offer a wider variety of products.
- How do I process a return or exchange? Please see our return policy.
LOCATION
- Can I shop in person since you are no longer located in Battlefield Mall? We do not have a storefront. However, we are offering porch pickup and denim try ons by appointment. We have also opened a large booth at The Marketplace in Republic, MO.