FAQ

 

FREQUENTLY ASKED QUESTIONS

AVAILABILITY

• What I want shows out of stock. Will you be getting anymore? Please use the back in stock notification feature to be notified of restocks. If the variant is gone, we will likely not restock.

SHIPPING

• If I place an order, how quickly will it ship? We strive to get our orders out the door between same to next business day. We are a small business, family operated and events do arise that we miss that deadline.
• Why is my order arriving in separate packages? We carry everything in the warehouse except for some of our Texas True Threads products shipping directly from the brand and on the rare occasion our inventory is incorrect then we need to ship from another warehouse. 

EXCHANGES

• How do I process a return or exchange? Please see our return policy.

LOCATION

• Can I shop in person since you are no longer located in Battlefield Mall? We do not have a storefront. However, we are offering porch pickup and denim try ons by appointment. We have also opened a large booth at The Marketplace in Republic, MO.